Our shipping methods include a Uline Insulated Box (Free of Charge). We will never charge you a Box fee, heat pack and or ice pack fee. All of our shipments will go either Fedex or UPS most parcel carriers do not go to most rural areas in the United States and make it by 10:30am overnight.
We make sure all of our product is sent in good health before leaving our Frag Systems.
Our shipping rates starts at $19.99 and up to most areas overnight by 10:30am.
Guarantee 100% Arrive Alive
We guarantee arrive alive 100% if your Corals/Frags don't arrive alive please send us photos within 24hrs of receiving your animals to receive credit towards your next purchase with us. Please make sure you are home when your Corals/Frags arrive. We will not be responsible for corals left out in the sun or left unattended after delivery.
We make sure all of our product is sent in good health before leaving our Frag Systems.
Our shipping rates starts at $19.99 and up to most areas overnight by 10:30am.
Guarantee 100% Arrive Alive
We guarantee arrive alive 100% if your Corals/Frags don't arrive alive please send us photos within 24hrs of receiving your animals to receive credit towards your next purchase with us. Please make sure you are home when your Corals/Frags arrive. We will not be responsible for corals left out in the sun or left unattended after delivery.
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Whats not covered
In most cases we can not be responsible for stolen items, lost during transit, vehicle mechanical failure, late deliveries and "Acts of God". These are situations that are out of our control and can not be held responsible for these actions due to these situations with the parcel carrier.
In any case we can work something out if you bring this to our attention ASAP and we can make sure you get your product as planned.
Whats not covered
In most cases we can not be responsible for stolen items, lost during transit, vehicle mechanical failure, late deliveries and "Acts of God". These are situations that are out of our control and can not be held responsible for these actions due to these situations with the parcel carrier.
In any case we can work something out if you bring this to our attention ASAP and we can make sure you get your product as planned.